We can provide you with a personal assistant who will support you to live independently.

As a service user, you determine what assistant you want on a daily basis and this is provided to you within the standards of Diligent.

All PAs are interviewed and undergo a criminal records bureau check before they are introduced to service users.

PA Users are expected to have insurance for Personal Assistants whilst they are working in your home if you employ them directly.
PA Users must be able to provide a separate bedroom in their own homes for a PA to use whilst they are working unless the placement does not require PAs to live-in.

PA users can either manage the PAYE of PAs or the PA can be directly employed by Diligent and placed with the PA user. 

PA users will meet with all prospective PAs suitable for their needs and make their own choice.

We can also arrange for PAs to be trained to meet the user's needs.

We can also assist you to advertise or recruit your own PA for a fee.

"They broke down the training I needed to do. Probably the best thing was that I did not feel embarrassed to ask questions which had seemingly obvious answers. Everyone gave me advice based on their own experiences and not just the textbook."

Jane